Showroom Guidelines

Brentwood and Olmos Park showrooms are now by appointment only. Our hours of operation are 9am – 5pm, Monday – Friday.

Our doors are again open to the public and we welcome clients for self-guided tours. We encourage you to take notes and pictures of products you can then bring to a meeting with one of our experienced project managers. Before leaving the showroom, we ask you either fill out an information sheet or make an appointment to return.  Our showroom coordinators will easily manage appointment times that, not only work best for you, but also suit your needs.

Making an Appointment

  • We prefer appointments to be scheduled at least 24 hours in advance
  • Our project managers are busy, so adherence to your appointment time and duration is strongly encouraged
  • Changes to appointments must be given at least 30 minutes in advance of the appointment time
  • Click on the Request an Appointment, highlighted in yellow on the homepage, to easily request your appointment with your showroom and project manager of your choice

What to Expect Before You Arrive

  • If unvaccinated, please use your discretion to use a face-covering while in the showroom

Sample Pick-ups / Drop-offs

  • Must be arranged with your project manager or showroom coordinator

Product Pick-ups / Authorized Product Returns

  • If you are picking up your order, our warehouse location in Austin has moved to 10705 Metric Blvd 78758.
  • If you are picking up your order in San Antonio, you must make prior arrangements with the Olmos Park Showroom.